Business Process Outsourcing Strategy on Competitive Advantage and Organizational Performance
نویسندگان
چکیده
منابع مشابه
Outsourcing Competitive Advantage
The development of sustainable competitive advantage has long been the “holy grail” of western management. However, evidence presented in this paper shows that at least one of the world’s leading companies has sought to achieve advantage by leverage knowledge and skill within its complete supply chain. The company involves is Toyota of Japan. A description of the benefits involved and the story...
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While off-shore business process outsourcing (off-shoring) is fast becoming a mega-trend, little is known about the strategic implications of such efforts. In this research we build and test a conceptual model of strategic off-shoring. The model draws from the contingency theory and dynamic capabilities streams of research and posits strategic intent and absorptive capacities as antecedents of ...
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Purpose – To provide an argument and a practical approach for achieving a balance between business process optimization and the use of human-centred business practices. Design/methodology/approach – The concepts of business process and business practice are positioned in the academic literature with related concepts like tacit and explicit knowledge, routine work, codification and bounded ratio...
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Winning business strategies are grounded in sustainable competitive advantage. A company has competitive advantage whenever it has an edge over rivals in securing customers and defending against competitive forces. There are many sources of competitive advantage: making the highest-quality product, providing superior customer service, achieving lower costs than rivals, having a more convenient ...
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ژورنال
عنوان ژورنال: International Journal of Academic Research in Business and Social Sciences
سال: 2019
ISSN: 2222-6990
DOI: 10.6007/ijarbss/v9-i6/5987